Returns & Exchanges

At TMPerfumehouse, we want you to be completely satisfied with your fragrance journey and offer a 30-day return window for items in their original condition. Please note that for hygiene reasons, perfumes must be unopened with the cellophane seal intact to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and the reason for your return.

• 2.
  Prepare the Package

  Securely pack the unopened fragrance in its original box and shipping carton to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the item, your refund will be processed back to your original payment method within 5-7 business days.