Frequently Asked Questions

Everything you need to know about your luxury fragrance experience.

Are your fragrances authentic?

Yes, all products sold at TMPerfumehouse are 100% authentic, sourced directly from authorized distributors or the original luxury brands.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

Can I return a perfume if I don't like the scent?

Due to the nature of beauty products, we only accept returns on unopened and sealed items within 30 days of purchase to ensure hygiene and product integrity.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How should I store my perfume to ensure it lasts?

To preserve the longevity of your fragrance, store the bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations.

Do you offer samples or decants?

We currently offer a selection of discovery sets and 2ml sample vials for our most popular scents so you can try them before committing to a full bottle.